Willoughby-Eastlake
City Schools
Benefits Information
Medical Benefits Information
The Willoughby-Eastlake school district provides employees with personalized benefits support through our partnership with DCW Group. We recommend that you reference the information below and our Benefits Help Desk for any benefit-related questions.
WECS Benefits Help Desk Contact Information:
Website: wecs.zendesk.com
Phone number: 440-941-5999
Email: support@wecs.zendesk.com
Contact the Benefits Help Desk with questions about our Benefits Administration Platform or your WECS insurance plans.
New Hire Information
New Hire Benefit Elections are made through our Benefits Administration Platform, Employee Navigator. You will receive a Welcome Email in your Willoughby-Eastlake email, allowing you to access the platform and enroll in your benefits. Should you have any questions, you may find this article helpful: Employee Navigator New Hire Enrollment Process, or you can contact the Benefits Help Desk directly.
Benefits Information
How to Recover Username and/or Password in Employee Navigator
How to Update Your Personal Information in Employee Navigator
How to Update Your Benefits Due to Life Events in Employee Navigator
How to View and Update Beneficiaries in Employee Navigator
How to View Your Enrollment Summary in Employee Navigator
How to View Your Document Library / Benefit Summaries in Employee Navigator
Consolidated Appropriations Act Transparency In Coverage
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
The link will allow you to search for your files using your Employer Identification Number (EIN), as shown below. When using the search option, the page will display links to several files, including:
- Applicable In-Network Negotiated Rate Files
- Out-of-Network Allowed Amount Files
- Out-of-Area Rates (applicable when members use providers in non-Anthem states.)